Terms & Conditions & Postage
All of our products are designed & printed in Australia by us at Gökotta Kids.
We accept all major Credit Cards, PayPal, Direct Deposit and AfterPay as payment for all our products. Please note that we will not start processing an order until we have received total payment.
Here at Gökotta Kids we care and value your privacy. Your details such as name, address, email and phone number will only be used to help us process your order and to send you updates and tracking information on your order. We will not pass your details onto anyone other than our postal/courier services.
Returns or Cancellation Policy
Due to our products being custom made, we are unable to refund or accept returns for change of mind, or if a customer has picked the incorrect size or has written the wrong spelling in their order form. However if an error occurs that is Gokotta Kids mistake or a product is faulty, then please contact us via email firstname.lastname@example.org so we can either organise a refund or exchange.
Designs & Colours
- Colours may appear slightly different when viewing our products online depending on your devise.
- Placement of names/text will vary in each individual item depending on the length of your child’s name or text.
- Customers can choose from our colour pallets or their own choice of colour combinations of up to 5 colours (CMYK Colours). Colours will be randomly placed within our unique images.
Customer orders are completed and posted within 2-4 days. Timeframe of postage will depend on location, however most of our customers within Australia have received their order within 5-7 business days.
We currently post anywhere within Australia, however, if you require international postage, please let us know and we can work out prices with our courier companies. For postage within Australia, we alternate between Australia Post and various Courier companies depending on the size of your order and your location.
$6.95 for T-shirts, Bodysuits & Hoodies anywhere in Australia
$10.95 for Cushions anywhere in Australia
*International Postage also available